Revolutionizing Restaurant Management with Microsoft Power BI

This case study covers implementing Microsoft Power BI in a restaurant management system, offering detailed dashboards.
  • Industries : Hotel
  • Domain : Hospitality
  • Locations : India, South Africa

At a Glance

The client wanted to develop analytical dashboards for a restaurant management system that would provide a comprehensive view of critical KPIs related to stock, sales, profit, customer review/rating, and operational efficiency over time.

Data Sync API

Restaurants
0 +

Power BI Dashboard and Report creation

Dashboards
0 +

Decision-making and performance

Users
0 +

Challenges

  • The need for a comprehensive view of critical KPIs related to stock, sales, profit, and customer behaviour.
  • The requirement to transfer data from different sources (Desktop application and Mobile App) to the cloud.
  • The necessity for custom calculations tailored to the restaurant's needs.

Objectives

  • Enhanced Data Visibility: Transform tabular reports into interactive visual dashboards.
  • Restaurant Specific Dashboards: Create detailed dashboards for individual restaurant.
  • Efficient Data Handling: Transfer data from Desktop and Mobile App to SQL Server and aggregate it for efficient processing.
  • Advanced Analytics: Develop custom dashboards as per independent restaurant requirement.

How we helped?

The Power BI dashboards and reports are created using Microsoft SQL Server Summarized tables in which data is loaded from Desktop and Mobile App using Azure API.

The Solution

  1. Data Sync, Extraction and Transformation
    • Client System to Server: Data from the client’s Desktop and Mobile app are transferred to the server using APIs. The data is then stored in the Azure SQL Database.
    • ETL Process: The ETL (Extract, Transform, Load) process is handled using Azure Data Factory, which ensures data is accurately transferred and transformed.
  2. Dashboard Development
    • Custom Dashboards: Over 50+ dashboards in below category were developed using Power BI, each tailored to specific restaurant need.
      • Sales Performance: Displays daily, weekly, and monthly sales figures.
      • Inventory Levels: Monitors stock levels in real-time to prevent shortages.
      • Customer Feedback: Analyzes customer reviews and ratings to identify areas for improvement.
      • Menu Item Performance: Tracks the popularity and profitability of individual menu items.

Technologies

Desktop-App
SQL-Server
Azure-Data-Factory
Power-BI
Azure-Cognitive-Service
    • Key Metrics: Total sales, average transaction value, inventory turnover rate, customer satisfaction score, menu item performance.
    • Charts and Visuals:
      • Line Chart: Daily sales trends over time.
      • Bar Chart: Sales performance by menu item.
      • Pie Chart: Distribution of payment methods.
      • Gauge Chart: Current inventory levels against thresholds.
      • Word Cloud: Highlights common words in customer feedback.
      • Scatter Plot: Relationship between menu item popularity and profitability.
Restaurant Management System

Start your journey towards successful software design and development with complete data security measures.

Free Consultation

Project Discussion

Get a Free Quote