Privacy Policy

Applicable To

This privacy statement refers to people (“users” or “you”) who interact with our website, subscribe to any of our blogs, request information, or use the chat support.

How We Collect Data

Depending on the services you use i.e. blogs, request information through Contact Us, or use the chat support, we collect data from one or more of these three sources.

1. Data we request:

We may ask, store, and process any/all of these data mentioned after getting your permission, when you request any of our services:

• Your Name
• Your Country
• Your Email Id
• Your Skype Id
• Your Phone Number
• Other information that you choose to share

2. Cookies:

Small file placed on your computer that helps us in analyzing the web traffic and tracks you across the web when you first visit our website is called Cookie. We collect this data only after your consent and assume that you agree to our terms of usage. There is a way of avoiding it, you can change your browser settings for not accepting the cookie or browse as an anonymous user using incognito mode.

To enhance our website we are linked to a few authentic third-party services and the privacy policy which may be different from us and we assume no responsibility for their agreement. The third-party tools we use are below and we would appreciate if you go through their privacy policy for your assurance:

• Google Analytics – It is used to enhance the user experience and we do not collect your personally identifiable information. The data it collects is related to the device/browser, IP address and on-site activities to measure and report statistics about your interactions on the web. To get knowledge about how Google Analytics deals with your data, check their privacy policy here.
• Tawk – We are ever ready for the support and for that we need to get your basic details to reach to you and provide you the required services and get details regarding the same. For this service we are using Tawk Chat Support and we encourage you to check out the privacy policies of the Tawk Chat Support.
• HubSpot – To save the contact details shared by you for getting our service is securely stored in the popular and trusted CRM named HubSpot, you can check the details by reaching its website https://www.hubspot.com/. We encourage you to visit and check it’s privacy policy.
• SendGrid – We do have some interesting offers for you and for that we need to reach our interested customers so that they can take advantage of it. For that we need to send Promotional emails and need to track who are the interested one to provide them good support. Also, we may track an individual email is opened by any recipient which are sent by us to calculate click rates and enhance engagement. We are using an authentic tool named MailChimp for email marketing and we encourage you to check their privacy policy here.

Why We Collect Your Data Once You Permit?

Following are reasons of collecting data:

• To communicate with you regarding the services that you enquired or for current projects with us.
• To notify you (using email) if there will be any changes to this Privacy Policy, Terms of Service, or important notices.
• To keep you updated with new products and services provided by us, upcoming events, offers, and promotions of your interest;
• For providing our services asked by you through various means, such as enabling collaboration, requirement gathering, project development, and deployment of a project;
• To provide good customer support, and analyze our interactions with customers;
• To recognize and block fraudulent transactions and other unauthorized activities, to report spam, and to protect the rights and interests of Panth Softech, and its users;
• To update, expand and investigate our records, identify new customers, and provide products and services that may be of interest to you;
• To manage our websites, and track website visitor navigations to understand their behavior and interest for better support.
• To observe and enhance our marketing campaigns and make suggestions relevant to the user.

How Your Data is Secure?

We have implemented appropriate administrative, technical & physical safeguards which block unauthorized access, manipulation, alteration, exposure or destruction of the information you entrust to us.

If you have any concerns regarding the security of your data, we encourage you to check our Security Policy or write to us at info@panthsoftech.com with your concern.

Do We Share Your Personal Data?

We never share your personal data with any third party in any circumstances.

How Do We Protect Your Information?

We do not reveal any information provided by you, the only reason we collect your details is to establish ready communication with you and present you the required service. During this procedure, we take complete care of using the information in a most authentic manner, so that their remains no loops and dangers of any sort of information leakage or exposure.

While surfing our website, you may find a few forms or fields asking for your information like name, contact number, etc. Our privacy policy assures you that any details filled or data entered in the form will not be misused, sold, and/or rented by any means or conditions. We don’t sell, rent or share it with any third party or don’t ever misuse any of the information provided by any means. However, the data may be used for future communication and internal record keeping purposes.

We maintain a significant level of control over the information is handled, used and stored. Our privacy policy reassures a trustworthy and secure association in every way possible!

Authority Provided To You

You have complete control over your information we store and its usage. Following are the choices you can do:

• Hit Unsubscribe from the incoming mails from our end and change notification preferences to stop receiving emails and notifications from our website.
• You can choose to not share your information by not filling up any form.
• You can choose to not share your information by not using the chat support.
• You can at anytime change your consent earlier provided for any specific use of your data.
• If you have any questions regarding our privacy policy or data handling practices, we would be glad to hear from you at info@panthsoftech.com.